Through a combination of industry leading technical skills and experience, a sole focus on business owners who use xero, best in breed technology and business processes, a remote first approach, along with a passion for helping business owners succeed we offer compelling value. While there’s plenty of firms that are cheaper, few have the expertise and skills that we do to add significant value, minimise costs and keep your tax stress levels low.
We’re a small team (< 5) and looking to grow without compromising our client service levels. We don’t take on certain client types (employee or investor tax returns, NFP/charities, side hustle/micro businesses etc) nor do we take on very large business groups (> $25m revenue) - in this way all our clients receive the same service standards and care.
We love working with business owners. We enjoy giving you a better service than you’ve come to expect. We get excited about helping you achieve your business and financial goals. You'll likely see value in working with us when you’re a business owner that wants a quality tax accounting service. That’s often businesses with at least $300k sales revenue. Most of our clients are in the $1m-$3m turnover range (with some below and some above).
You care about your business, your tax affairs and finances and want to partner with an accountant that will provide that level of care.
Often we find that once a sole trader is looking to take on permanent staff, is hitting around $300k plus turnover and is better resourced, is considering other business structures, that’s when clients love to invest in our services and relationship and we can really add value to their business moving forward. Sometimes those values are already apparent from the commencement of the business and we can help set up the right structures and finance processes from the get go. Other times a side hustle or contractor/sole trader is just testing the waters or not looking to grow and so just needs their individual tax return done and we’re not the right fit for those clients.
No problem - we can show you why you need an accounting system and switch you over to xero at the right time without fuss, knowing it’ll be done right the first time and to best practice.
Yes. We’re a chartered accountants member firm and we are registered tax agents with full professional indemnity insurance.
Our costs depend on the services you need for your business and family group, your business size and group structure complexity, your personal tax affairs etc.
We like to avoid surprise bills and so generally set up an agreed fixed monthly fee for our services each financial year.
In most cases our corporate business clients invest $500 to $1500 per month in our services, with a handful of exceptions at both ends.
We'd love you to contact us, go through our discovery process and we can provide specific prices and options for your situation.
There’s no locked in contract and clients can leave at any time. (though most of our clients are lifers!)
For agreed services on a monthly payment cycle, we set up a direct debit on a bank account or credit card.
We first schedule a short phone call with you to discuss your current situation, challenges and service needs. Next we’ll consider your situation and service needs in more detail (we may ask for some more info such as financial reports) and then we'll present a few service options along with prices. This process is free of charge.
Our firm started in 2014 as a remote first tax accounting firm. We haven’t changed from that, however we know that a lot of clients value meeting us in person. We own a co-working space in Brookvale (called Biztek Workspace) that has a fully equipped boardroom for when clients want to meet face to face.
Most of the time it's by phone and email with periodic meetings in person or by zoom. We also provide video walk-throughs where that helps (recorded screen and voice). Most importantly we respond fast to your support requests - we know that fast service is great service and helps you get on with business.
Yes, you can contact your client manager as your main point of contact, however we have other team members who support our client managers at the right skill and experience levels for the tasks at hand.
All our clients currently use Xero.
What about MYOB or QuickBooks or Excel? Not unless we’re helping you to jump over to xero at some point. Our clients get a lot of value out of the depth of expertise and consistency of service delivery that comes from using a single accounting software platform across all clients. Our reporting engines and tax software are xero based and we love efficiency so would hate to complicate things by using other (generally inferior) accounting software programs.
For bookkeeping services, all our clients use Dext (formerly Receipt Bank). At this stage, although it has a subscription price, it is superior to xero’s HubDoc.
For tax services we always seek emailed documents as we’re a paperless office. Use something like ScannerPro, CamScam, or Google or Drop Box’s inbuilt scanners.